Your first visit
Your first visit,
start to finish.
About half an hour, one clear plan: what happens at a first visit, what it costs, what to bring and how to request a time.
Most insurance accepted
About 30 minutes
New patients within 2 weeks
What happens in your half hour.
Nothing is rushed and nothing happens without your consent. You can keep your underwear on, ask for a chaperone and skip any area you like.
0-5 min
Check-in
Show your insurance card and photo ID. Your health forms arrive by text before the visit, so there’s no clipboard.
5-10 min
Your history
Your provider asks about sunburns, tanning beds, family history and any spot you’ve noticed, plus whatever brought you in.
10-20 min
Head-to-toe exam
Scalp, face, nails, between the toes and the places the sun never reaches, in good light and at your pace.
20-25 min
Dermoscopy
Any spot that stands out is checked under a dermatoscope and, with your permission, photographed so we can compare it next year.
25-30 min
Plan in plain words
What’s harmless, what to watch and what we’d test. Prescriptions go straight to your pharmacy, and costs are explained before anything is done.
30+ min
Same-day biopsy, if needed
A few minutes with numbing and a small bandage. Results take 7 to 10 days, and we call you with them either way.
Before you come in.
Nails & makeup
Skip nail polish and heavy makeup if you can, so we can see your nail beds and skin clearly.
Timing
Plan for 30 minutes. A first visit for acne, eczema or psoriasis can take up to 45.
Bring
Insurance card, photo ID and a list of medications, including creams. Write down any spot that has changed and when.
Getting here
Free garage parking under the building on East 3rd Avenue, with an elevator to our third-floor suite.
Request a time. We’ll text to confirm.
Send a request and we’ll reply within one business day to confirm your time and check your insurance.
Rather call?
We only use your details to schedule your visit. Please don’t send medical records or photos of your skin by form. For emergencies, call 911.